Privacy Policy
Last updated: 23 July 2026
Richard Sutton Design ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or enquire about our services.
1. Who We Are
Richard Sutton Design is a bespoke kitchen and interior design company specialising in handcrafted cabinetry and tailored interior solutions.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: RichardSuttonDesign@msn.com
Address: 29 Wellowgate, Grimsby, Lincolnshire, DN32 0RA
2. Information We Collect
We may collect the following personal information:
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Name
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Email address
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Telephone number
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Postal address (where provided)
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Details about your project or enquiry
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Any information you choose to include when contacting us
We may also automatically collect certain technical information, including:
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IP address
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Browser type and version
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Device information
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Pages visited on our website
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Time spent on our website
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Referring website
This information is collected through cookies and website analytics where applicable.
3. How We Use Your Information
We use your information to:
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Respond to enquiries
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Discuss your project requirements
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Provide quotations and our design services
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Improve our website and customer experience
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Maintain website security
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Comply with legal obligations
We will only use your personal information where we have a lawful basis for doing so under UK data protection law.
4. Legal Basis for Processing
Depending on the circumstances, we process your personal data because:
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It is necessary to respond to your enquiry or enter into a contract with you.
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We have a legitimate interest in operating and improving our business.
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You have given your consent (for example, accepting optional cookies).
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We are required to comply with legal obligations.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers where necessary to operate our business, including:
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Wix (website hosting and website forms)
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Microsoft (email services)
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Google (website analytics and related services, where enabled)
These providers only process information where necessary and are required to protect your data appropriately.
6. How Long We Keep Your Information
We only keep personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements.
Enquiry information that does not result in a project may be retained for a reasonable period to allow us to respond to future enquiries unless you request otherwise.
7. Cookies
Our website uses cookies to help it function properly and to improve your browsing experience.
Cookies may be used to:
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Remember your preferences
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Measure website performance
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Analyse website traffic
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Improve website functionality
The cookies we use may include:
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Essential Cookies, which are necessary for the website to operate securely and cannot be switched off
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Analytics cookies, which help us understand how visitors interact with our website so that we can improve its performance and content. These cookies collect information anonymously where possible
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Functional cookies, which remember your preferences and improve the usability of the website
When you first visit our website, you will be asked to choose whether to accept non-essential cookies through our cookie consent banner. You can change or withdraw your consent at any time by using the privacy settings available on our website. You can also control or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and performance of parts of the website.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can also manage cookies through your browser settings at any time.
8. Your Rights
Under UK data protection law, you have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your personal information where appropriate
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Restrict or object to certain processing
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Request transfer of your information where applicable
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Withdraw consent where processing relies on consent
To exercise any of these rights, please contact us using the details provided above.
9. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
While no internet transmission can be guaranteed to be completely secure, we work with reputable service providers and follow reasonable security practices.
10. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Richard Sutton Design
Email: RichardSuttonDesign@msn.com
Address: 29 Wellowgate, Grimsby, Lincolnshire, DN32 0RA
If you remain dissatisfied with how your personal information has been handled, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO).